Support

Navigator Support Agreement

Protect your investment by purchasing a Navigator Gold or Platinum Support Agreement. Navigator Gold Support provides prepress operators with direct access to Xitron's team of support specialists. In additional to unlimited telephone and email support, Navigator Gold and Platinum Support Agreements protectyour Xitron interface card (where applicable) as well as the Navigator RIP hardware security key also known as a dongle.

For more information or to order your Navigator Support Agreement, complete the form below.

Company Contact *
Company Contact Email *
Company *
Address
City
State/Province
Postal Code
Country *	----USACanadaOther
Phone Number
RIP Dongle Serial Number *
RIP Dongle Security Number
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Using the Support Section

At Xitron, we've built a world-class technical support team and assembled all the tools necessary to give our dealers and customers service they can trust. This includes helpful links to technical bulletins, remote diagnostics, documentation and downloadable additions to help your workflow run smoothly and efficiently.

To access the support pages, use the menu to the left.

When emailing or calling Xitron Support, remember to have the following information readily available. Doing so may speed up problem resolution and call history updates!

• Dongle Number
• Interface Card Serial Number
• Debugout File
• RIP Log File
• Software Version Number

Technical Support +1 (734) 913-1099
Email Support at xitronhelp@xitron.com