Technical Support Specialist

Xitron, the prepress industry's leading independent developer and integrator of Raster Image Processors, RIP management software and workflow solutions headquartered in Ann Arbor, Michigan, is seeking a Technical Support Specialist.

This person will join a team of knowledgeable industry professionals who take pride in getting the job done right the first time. Experience with Harlequin RIPs and prepress operations are a must. Additional familiarity with applications such as PitStop, Inp02, and InDesign, or workflow applications such as Apogee, XMF, or Prinergy are desirable.

Responsibilities include telephone support, remote system configuration, and on-site installation and training. This requires 50% travel throughout the US, with occasional opportunities overseas. Some weekend travel may be necessary.

If you are well-spoken, knowledgeable, and fearless, this career opportunity offers a great salary and competitive benefits. If you have previous support experience with Harlequin and Adobe RIPs, we want to talk to you.

Qualifications Required

Location:

  • Southeast Michigan (No relocation available)

Education:

  • BA/BS degree preferred

Training & Experience:

  • 3+ years of support experience within the prepress/printing market

Traits:

  • Customer first attitude
  • Comfortable with technology and the Web
  • Proficient with prepress applications
  • Creative problem solver

Misc:

  • A desire to contribute
  • Self motivator with strong work ethic
  • Can-do, no fear attitude

Submit your resume electronically by emailing a PDF to:

xitronhr781@xitron.com

Xitron is an Equal Opportunity Employer

M/F/D/V

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